Terms

Term & Policy

Trademarks:

All trademarks or service marks are the property of their respective owners.  SOVIS-USA is registered trademarks or service mark of WWW.SOVIS-USA.COM

Typographical Errors:

In the event a product is listed at an incorrect price due to typographical error or error in pricing information received from our suppliers, WWW.SOVIS-USA.COM ?shall have the right to refuse or cancel any orders placed for product listed at the incorrect price.  WWW.SOVIS-USA.COM shall have the right to refuse or cancel any such orders weather or not the order has been confirmed and your credit card charged.  If your credit card has already been charged for the purchase and your order is canceled, WWW.SOVIS-USA.COM shall immediately issue a credit to your credit card account in the amount of the incorrect price.

Payment Methods:

WWW.SOVIS-USA.COM will accept Cashier Check, Money order, personal check, Company check, and all major credit card.  All endorsement shall be made payable to ACTS or AXtion Systems.  $25 charge on all return checks!

Credit Cards:

We accept all major credit cards including VISA, MasterCard, American Express, and Discover.  There is no surcharge for using your credit card to make purchases with WWW.SOVIS-USA.COM.  Please be sure to provide your exact billing address and telephone number (make sure it’s the address and telephone number which your credit card bank has on file for you.)  Incorrect information may cause a delay in the processing of your order.  Your credit card will be billed upon processing of your order.

Delivery:

Unless otherwise noted, delivery will be made F.O.B. WWW.SOVIS-USA.COM  to be paid by purchaser. WWW.SOVIS-USA.COM is not responsible for any delay by common carrier.  Customer have the option of UPS ground, 3 days, 2 days, next day, and Saturday delivery.  All shipping charges are calculated for you when placing an order.  Same day shipping is available on orders placed and received by 2:00 p.m. PST Mon-Fri,  if the product is in stock at the time the order is received at the warehouse.  WWW.SOVIS-USA.COM does not ship on Saturday or Sunday.
Note: WE CANNOT DELIVER TO P.O. BOXES.
There will be an automatic charge of $25 for any shipment that is refused.

Service & Support:

If you have any problems with a product you have purchased from WWW.SOVIS-USA.COM , we urge you to contact our technical support staff before deciding to return the product.  We are here to help you and will do so in every way possible. You may contact our tech-support dept. by e-mail at sovis.usa@gmail.com or you may call us at 714-521-2200 Mon-Fri 8:00 a.m. To 5:00 a.m. PST.

Return Merchandise Authorization:

In order to obtain service or refund on your SOVIS Solar Visor, an RMA number must be obtained from AXtion Systems and the product must be returned within 15 days. In order to take advantage of the RMA policy, you must:
1.Contact WWW.SOVIS-USA.COM to receive a Return Merchandise Authorization Number (RMA#).  YOU MUST provide the original invoice number, shipping date, description of complete item(s) being returned and reason for return.
2.Return the product, freight prepaid, with a copy of original invoice (proof of purchase).  Write the RMA# clearly on the outside of the package and on the mailing label. All returns must be in their original shipping carton with original packing material. They must contain be in re-saleable condition.
3.NO REFUND AFTER 15 DAYS, SHIPPING COST, IS NOT REFUNDABLE. NO EXCEPTIONS. NO RETURNS OF ANY TYPE WILL BE ACCEPTED WITHOUT A RMA NUMBER!
4.All non-defective returns for credit or exchange are subject to a 20% restocking fee, and must be completed within 30 days of the invoice date (resellers have 7 days) all refund will be made in the form of store credit.
5.You may send RMA request by fax @ 714-521-2799 or E-mail us at sovis.usa@gmail.com Return all shipment to 216 Boyd St. #D, Los Angeles, CA 90013 Attn: RMA Dept.
7.All RMA will be ship back to customer by FedEx Ground or USPS.

All purchases are cover under the laws of the STATE OF CALIFORNIA. The proper venue for any dispute or legal action arising from this transaction is Los Angeles, California.

Manufacturer Warranty:
Anytime after the first 30 days of the invoice, all returns and replacements must be handled directly with the WWW.SOVIS-USA.COM.  Manufacturer warranties vary on each product. you have up to 6 months from the date of purchase to service it through WWW.SOVIS-USA.COM.

Tax:
WWW.SOVIS-USA.COM shall withhold the applicable sales tax for order to be delivered to addresses within the state of California. Each customer shall be responsible for all sales taxes, or other taxes, on orders ship to any other state.

Links and Logos:
WWW.SOVIS-USA.COM accepts no responsibility for content, electronic links, or software problems that may occur from the manufacturers web sites.

Questions, Comments About Order, or Our Web Site:
If you have a customer service question, suggestions for our web site, or to check the status of your order, please send E-mail to our customer services dept. at sovis.usa@gmail.com .